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JM Bullion Dealer Rating

Discussion in 'PM Dealer Feedback' started by Scorpio, Feb 6, 2013.



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Please Rate This Dealer

  1. * 1 Star

    6 vote(s)
    9.2%
  2. ** 2 Star

    2 vote(s)
    3.1%
  3. *** 3 Star

    7 vote(s)
    10.8%
  4. **** 4 Star

    9 vote(s)
    13.8%
  5. ***** 5 Star

    41 vote(s)
    63.1%
  1. Scorpio

    Scorpio Скорпион Founding Member Board Elder Site Mgr Site Supporter ++

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    total time for me was 19 days, order to delivery, calendar days,

    so to be equal, yours should be on your doorstep on the 16th or this Weds?

    it shipped from CA
     
  2. platinumdude

    platinumdude Gold Chaser Platinum Bling

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    Are they now a permanent sponsor of GIM2?
     
  3. Scorpio

    Scorpio Скорпион Founding Member Board Elder Site Mgr Site Supporter ++

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  4. Argent Dragon

    Argent Dragon Site Support Site Mgr Site Supporter

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    Cool PM price banner.........I like the graphics.
     
  5. astrodiver

    astrodiver New Member

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    I like JM Bullion. I have ordered from them over a dozen times with no major hiccups. The first few orders almost made it to my house but ended up on a neighbors
    porch and the second in another neighbors mail box. This has been corrected and was the the fault of the mail carrier not JM Bullion.

    I always pay by check and figure 3 weeks until delivery. (I'm patient:)

    With the new free shipping and recent ham handed marketing of my old favorite online dealer,
    JM bullion will be getting the bulk of my orders from now on.
     
  6. 97guns

    97guns Gold Member Gold Chaser

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    i was a very loyal provident customer until they did me dirty, my business has been going to JM too,
    just wish their gold selection was better, silver selection is great
     
  7. AlwaysWrite

    AlwaysWrite New Member

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    So far so good with my first JM Bullion order.

    I paid by check, and was glad to see an email update today that they have received the check and will ship when it clears in 5 business days, and they promise another email then.

    While I saw some of the comments that shipping could take some time, so far I appreciate that they seem to send updates at each stage of the process. That really helps to inspire confidence that things are moving along, even if it will be another week or two before I actually receive my order. I will come back then to update the whole process, shipping speed, the condition of the order when it arrives, etc.
     
  8. samwiii

    samwiii Gold Member Gold Chaser

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    Got the same email today; check received and waiting for the hold to expire. I appreciate the great communication and look forward to receiving my order.
     
  9. Gold Rules

    Gold Rules Gold Member Gold Chaser

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    Location:
    In my Igloo in da great white North
    Placed 2 orders

    will see what happens - they have some very large shoes to .....fill

    the clock is ticking......:party30:
     
  10. MrLucky

    MrLucky Silver Member Silver Miner

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    +1

    I was annoyed by this too. I agree the single price should be first, multiple quantities later.
     
  11. Scorpio

    Scorpio Скорпион Founding Member Board Elder Site Mgr Site Supporter ++

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    naww, I would argue their best price has to be front and center,

    some dealers use 'as low as' or something to that effect re their lowest prices,

    I can appreciate why they all have to do that

    JMO
     
  12. 97guns

    97guns Gold Member Gold Chaser

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    premium on the $100 bags of junk have increased just this week to $2.29 over, i was pounding it at $1.59
     
  13. stAGgering

    stAGgering Silver Miner Seeker

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    1st order from JMBullion, went the speed a check payment is declared to take.
    Did not know of JMB until Gainesville sent the WRONG year of China pandas.
    Ordered 2013's and received 2014's. WTF?
    Gainesville offered return/refund or free shipping next order.
    No refund of difference in price when kept.
    Overwhelming suspicions in regards to "mistake".


    Found JMBullion had 2013 pandas available and ordered.
    Additional decorative coins for younger ones gifts and PM encouragement.
    Came wrapped for battle and of course, free shipping.
    Free shipping significantly reduces per coin cost for small purchases.
    I greatly appreciate this price reduction when purchasing only 12 coins.
    The little underlings won't know I kept two for myself!

    Will follow through with upcoming order report, another gift acquisition.
    Recommending JMBullion to friends who are active non credit card purchasers.
    Thank you JMBullion for Free shipping, diverse payment options(no credit poison), and competitive prices.
    Please do not expand beyond capability to remain pro customer.
    LLBeans has not miraculously so. A great example.
     
  14. jmbullion

    jmbullion JM Bullion Rep Site Supporter Mother Lode

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    Glad to hear your positive experience - thanks for sharing.
     
  15. gold4278

    gold4278 Silver Member Silver Miner

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    Looks like their prices are higher than APMEX and other competitors for the smaller stuff to compensate for the free shipping, but they still have better prices for anything above 1/4 oz. I think.
     
  16. Mr Paradise

    Mr Paradise Midas Member Midas Member

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    I wish their list prices listings were for a single item and not the 100+ discount.
     
  17. Sander

    Sander New Member

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    I ordered some ASEs from JM ten days ago by check, and was sent the USPS tracking number today. Not bad - well within my other experiences with Gainesville and Provident. There seems to be a wide range of experiences on this thread - some favorable and some not so. I wonder if it has to do with their inventory on hand? At the time I ordered, their premium on ASEs was just a tiny bit higher than for generics - a good deal. The margin has opened up a bit now. Assuming the silver arrives early next week, I'll order from JM again.
     
  18. Gold Rules

    Gold Rules Gold Member Gold Chaser

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    Location:
    In my Igloo in da great white North
    Today ( May 3 ) I received my 2 orders

    Both packages were intact

    The package with the roll of eagles was turned into a maraca ( too much room in the box for the tube to bang around in)

    The coins were & are fine.

    The package with the smaller specialty items was fine no problem.
    But it did not weigh as much as the roll of eagles.

    I would rate them a 4

    They need to work on how to ship the coin rolls better so nosy post office tellers dont get so nosy because the package jingles.

    just my.02 & YMMV
     
  19. JMBullionRep

    JMBullionRep Guest

    Thank you for the business as well as your feedback - we have shared that with the fulfillment team and it is something we're actively working on improving. Hope to have you back.
     
  20. samwiii

    samwiii Gold Member Gold Chaser

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    Small order (7 ounces of assorted silver coins) placed 4/22, received today 5/5. Paid by personal check; time frame a little longer than APMEX, but with no history with JM, I can understand the caution. Coins were well packed, arrived safely and in beautiful condition. I did appreciate the communication - when the check was received and when the order was shipped. If they keep offering good prices with free shipping, I'll be buying again.
     
  21. AlwaysWrite

    AlwaysWrite New Member

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    After ordering on 4/21, I received my silver yesterday, 5/9 (18 days).

    I did appreciate the email update when my check arrived, and when it cleared and the item was shipped.

    They did say it shipped Monday by 2-day USPS Priority Mail, but it did not arrive until Friday. Not sure if that's their fault, or USPS.

    As others have mentioned, the coin rolls were loose in the box, and banged around, causing one end of the box to partially tear open. A simple fix if they just stuff it with air packets or packing peanuts or even just crumpled paper, and hopefully one they will listen to customers and implement.

    That said, the coins arrived taped up in mint tubes and seem to be in good shape. So 4 stars from me, deducting 1/2 star for shipping speed and 1/2 star for poor packing.
     
  22. Rollie Free

    Rollie Free Midas Member Midas Member

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    I will give them an a plus on communication. In fact, entertaining. I don't remember the specifics but I got email notices like, 'processing downstairs'. An hour later it was upstairs (I assume) being packaged, then preparing for shipping etc. Got a kick out of it. Only thing missing was 'guy carrying it upstairs' or 'went to the can, will be back in fifteeneen minutes to finish wrapping'. How about 'messing around with Tricia in packaging while waiting for Larry to get out another pallet of one ounce generics'.
     
  23. Scorpio

    Scorpio Скорпион Founding Member Board Elder Site Mgr Site Supporter ++

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    Order placed 4/28/14 and arrived on 5/20/14, paid by check,

    no issues, packaging was double boxed and tight, no rattling around.

    good solid transaction again
     
  24. Silver

    Silver Gold Member Gold Chaser

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    Giving JM a try. Just placed an order with JM and APMEX at the same time, same product, and same payment method. We'll see how it goes.
     
  25. dozer99

    dozer99 Gold Member Gold Chaser

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    Placed an order on 5/27 with JM, received the package in the mail today (6/2). Plain brown box with a return address/name that none would suspect was a coin/bullion dealer. PM's were double warped in bubble wrap and did not move when I shook the package. It could have been a heavy car part for all the mail carrier knew (I order car/truck stuff a lot). Very happy with both the service and communication. Will do business with again.
     
    Oldmansmith likes this.
  26. Whacky Stacker

    Whacky Stacker Seeker Seeker

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    I have ordered from JM quite a few times and have been very pleased with their service. The prices are competitive, the products are pristine, the customer service is excellent, and the delivery time is reasonable. I really don't care if my order takes 10 days or 4 weeks. I'm not flipping, just stacking. They will continue to be my online PM provider.
     
  27. louky

    louky Silver Member Silver Miner

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    I have ordered from JMbullion last weekend, two orders. I mailed two paper checks, which have been in the mail for 4 full days. Definitely they would have gotten there by now, but my account still says, "waiting for checks". I'll be adding a vote to this thread........hopefully soon.
     
  28. JMBullionRep

    JMBullionRep Guest

    Louky - can you PM me your order number? I'd like to check into this for you. We recently rolled out regional lockboxes and I know there have been a few bumps with the reporting that we are sorting out now.
     
  29. pitw

    pitw Gold Member Gold Chaser Site Supporter

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    Tough to beat that one Loucky.:thumbs_up::thumbs_up:

    Are you ever going to try and make a Canadian happy by dealing there?
     
  30. JMBullionRep

    JMBullionRep Guest

    Yep! Trying to expand into Canada within another month or two here. Will make sure to post here when we get it done.
     
    Scorpio and pitw like this.
  31. louky

    louky Silver Member Silver Miner

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    I sent a pm, but there's nothing in my "sent folder". So I"ll try it again. Sorry if I sent twice. Thanks for the response.
     
  32. JMBullionRep

    JMBullionRep Guest

    Got it. Will get back to you Monday once I have details. Have a great weekend.
     
  33. jmbullion

    jmbullion JM Bullion Rep Site Supporter Mother Lode

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    Both orders are now updated to paid. Thanks for getting in touch.
     
  34. Silver

    Silver Gold Member Gold Chaser

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    Received my order today and it was a excellent transaction. Ordered on 5/28 and sent a personal check the same day, received payment confirmation 6/3, and the order shipped on 6/11. Packaging was good and it didn't have JM Bullion in the return address ;] I was surprised to receive San Fransisco mint SAE's, pleasantly surprised. Will order again. Hope you start a buyback program - gonna need someone to sell it back to when it reaches $100 :]
     
  35. Argentium

    Argentium Midas Member Midas Member

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    To date, all my JM orders have gone through trouble free, I'm not missing Provident a bit! I like the PayPal option and have taken good advantage of the SAE deal. Overall, I'm very pleased with the order and shipment process, keep up the good work and thanks for your sponsorship of GIM!
     
  36. GOLD DUCK

    GOLD DUCK Mother Lode Found Mother Lode

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    QWAK,I decided to test drive an order with JM Bullion after using Apmex for many years --- I placed my order 5/31 and payed with personal check.

    The check cleared my bank 6/4 JM Bullion notified me they got my check 6/6 and it would take 5 or less to clear then ship my order.:hmmmm2:

    I was notified my order shipped 6/13 and UPS says I can expect delivery 6/20

    That would be about twice as long as my usual orders with Apmex.

    The shiping was FREE so I saved $10.00 and what I ordered was very slightly :dontknow: cheeper than Apmex.

    I will let you know Friday how the packaging turns out in comparison of the two companies.:thumbs_up::cheerful:

    the DUCK :15_1_70v:
     
  37. jmbullion

    jmbullion JM Bullion Rep Site Supporter Mother Lode

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    Thanks for the feedback. We recently rolled out regional lockboxes for paper checks to speed up the in-transit time, and unfortunately the first week was a little bumpy with the reporting, resulting in a few day delay like you experienced. We believe we have this sorted out now so the reporting is prompt/same day. Thanks for your patience.
     
  38. louky

    louky Silver Member Silver Miner

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    Thanks, I noticed both updated Monday AM.
     
  39. metier

    metier New Member

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    If you look at my 2 reviews on orders I placed, I had the same issue where my bank clears the check and it takes 2 to 3 days for JM to acknowledge that they received the check. So hopefully they have all the kinks worked out the regional lockboxes, and this speeds up the notification process.
     
  40. GOLD DUCK

    GOLD DUCK Mother Lode Found Mother Lode

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    If you look at my 2 reviews on orders I placed, I had the same issue where my bank clears the check and it takes 2 to 3 days for JM to acknowledge that they received the check. So hopefully they have all the kinks worked out the regional lockboxes, and this speeds up the notification process.[/QUOTE]

    QWAK,metier,Package arrived Friday as expected and in excellent condition and well taped so it could not be pilfered.:thumbs_up:

    Other than it taking about 7 days longer than my usual Apmex orders I am a happy camper!:23_28_100s::cheerful:

    the DUCK
     

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