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United Airlines Forces Passenger Off Plane Due Overbooking

Discussion in 'Coffee Shack (Daily News/Economy)' started by OverOver, Apr 10, 2017.



  1. Hystckndle

    Hystckndle Daguerreotype Fanatic Site Mgr Site Supporter ++

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  2. viking

    viking Silver Member Silver Miner

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    From one of the PAX:

    I was on this flight directly across the isle from the woman filming the video. This is what I observed: 1.) woman gets on the plane pushing a car seat type stroller with one child in it, carrying a second child on her hip and dragging behind a very large folded stroller that was too big for the overhead bin or to go under a seat. 2.) the flight attendant shown in the video approached from the back of the plane and informed her in a calm manner that there was nowhere to store the stroller. The woman immediately escalated the situation and within about 30 seconds was screaming at him at the top of her lungs. 3.) the flight attendant evidently decided she was not fit to be on the flight (in my opinion the correct decision) and started to move her and her children towards the front of the plane. 4.) when they got to the from of the plane the woman decided she was not going any further. The flight attendant picked up the stroller and lifted it over his head to try and move past the woman. As he was doing this she pushed him and the stroller fell a bit and struck her in the face. She began crying loudly and dramatically. Shortly after this is where the video begins. 5.) The first class passenger then inserts himself into the drama with his faux chivalry but clearly has no idea what has transpired in the back of the plane since he was in a window seat in the first class section of the plane and could not have viewed the incident from his seat. 6.) after another 10 minutes or so the woman exits the plane only to be returned about 5 minutes later and taken to her seat. We wait another 30-40 minutes while various flight and ground crew come and go speaking to the woman. After about 40 minutes she deplanes again this time telling all of the passengers, who are now becoming vocal in support of the flight crew, that all she wanted was an apology from the flight attendant. Evidently that's what the 40 minute delay was all about. Then we waited another 10 minutes for the ground crew to find and remove her luggage from the belly of the plane. 7.) the flight finally leaves and arrives in Dallas an hour or so late. American representatives are waiting at the gate to speak with the first class passenger who made the threats. What I heard was a very apologetic tone coming from two American employees, as if the airline had done something to upset the first class passenger. 8.) when I entered the bag claim area the first class passenger was right in front of me and as soon as he made it through the revolving door there was a camera crew waiting for him on the other side to interview him. That's about as factual of an account as I can provide and I realize there may be other parts of this story that I do not know about or did not witness. From what I saw: a.) if anyone from American should have been punished it should be the ground crew who somehow letting this woman on board with a full size stroller. The flight attendant was put in a horrible situation by a passenger that most passengers in my immediate area thought seemed unstable. She escalated the situation, not him. b.) in my opinion, the first class passenger should have been removed. Had the flight been in progress he might very well have been arrested upon landing for threatening a crew member. Additionally, he could not have seen any of the back of the plane antics of the woman based on where he was seated. c.) I agree the flight attendant may have reacted too harshly in responding to the threatening customer in first class, but his actions with the woman in question were professional throughout the ordeal. I am disappointed American has chosen to punish him.
     
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  3. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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    'We're past that stage': Lawyer for doctor, 69, who was dragged off a United flight says it's too late for an apology from the company's CEO, he's still hurt and he's planning to sue
    • Chicago attorney Thomas Demetrio said Dr. David Dao is still 'emotionally and physically hurt'
    • He is no longer interested in an apology from United Airlines CEO Oscar Munoz
    • The 69-year-old is preparing to sue the airline for the ordeal on April 9
    • He was filmed being forcibly removed from a flight to make way for airline staff
    • Dr. Dao suffered a broken nose, a concussion and lost two teeth in the process
    • Demetrio is also representing a mother who was filmed having her stroller grabbed from her on an American Airlines flight
    • Footage of that incident swept the internet on Friday in the same way Dr. Dao's ordeal went viral


    Read more: http://www.dailymail.co.uk/news/article-4440136/United-Airlines-passenger-says-s-late-apologies.html#ixzz4fB1zFIQB
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  4. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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  5. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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    How Chicago airport cop tried to claim United passenger 'fell' into the armrest and 'let Dr Dao go because he claimed to have diabetes - only for him to run back onto the plane yelling 'you'll have to kill me'
    • James Long was named as the officer who dragged Dao off the flight April 9
    • He released his version of the events when he dragged Dao off the United Flight
    • Long said that Dao was physically and verbally abusive and was flailing his limbs
    • He also said that the physician fell and hit his face on an armrest


    Read more: http://www.dailymail.co.uk/news/article-4441814/Aviation-officer-gives-version-United-flight-removal.html#ixzz4fG7RrF2l
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  6. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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  7. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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    United Airlines victim's lawyer is now representing woman who was hit with a stroller on American Airlines AS WELL
    • Thomas Demetrio has taken on an American Airlines customer's case
    • An Argentinian woman was allegedly hit with a stroller by an American Airlins flight attendant while travelling from San Francisco to Dallas-Fort Worth
    • 'The video is a microcosm of what's wrong with the airline industry today,' Demetrio told CNBC's Squawk Box on Monday
    • A video that went viral showed the woman hysterically crying and another passenger coming to her defense
    • The flight attendant has been suspended as the airline looks into the incident


    Read more: http://www.dailymail.co.uk/news/article-4442080/United-passenger-s-lawyer-takes-American-Airlines-case.html#ixzz4fG8bIvOI
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  8. spinalcracker

    spinalcracker On a mail train. Silver Miner Site Supporter

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  9. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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    United is rated as the WORST large airline in the US - even before the company courted scandal over doctor who was dragged off a plane
    • Airline was ranked bottom of the legacy airlines in a survey of 180,000 people
    • Consumers responded to American Customer Satisfaction Index (ACSI) survey
    • Last month, Dr David Dao was violently dragged off a United Airlines plane
    • But survey suggested seat comfort and food more likely to cause dissatisfaction


    Read more: http://www.dailymail.co.uk/news/article-4443236/United-rated-WORST-large-airline-US.html#ixzz4fGm97XQ0
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  10. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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  11. TAEZZAR

    TAEZZAR LADY JUSTICE ISNT BLIND, SHES JUST AFRAID TO WATCH Midas Member Site Supporter

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    Obviously something happened, as the man gets involved, but, the woman seems to be crying in a over reactionary, give me sympathy, manner, calling attention to herself. I would think, if it was as bad as the headlines state, she should be pissed & calling for the attendants job.
    Too bad there is no video of the "assault".
     
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  12. Goldhedge

    Goldhedge Moderator Site Mgr Site Supporter

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    In the future, NO strollers will be allowed on board...
     
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  13. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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  14. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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  15. TAEZZAR

    TAEZZAR LADY JUSTICE ISNT BLIND, SHES JUST AFRAID TO WATCH Midas Member Site Supporter

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  16. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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    Delta throws a passenger off a plane because he used the bathroom during a 30-minute delay on the tarmac in latest PR nightmare for US airlines
    • Kima Hamilton was booked to fly from Atlanta to Milwaukee for work on April 18
    • The 39-year-old used the bathroom during a delay because he 'couldn't hold it'
    • After doing so, he was told he had to get off the plane because he broke protocol
    • Eventually the plane was forced back to its gate and all passengers had to get off


    Read more: http://www.dailymail.co.uk/news/article-4449992/Man-kicked-Delta-flight-using-bathroom.html#ixzz4fRlHUS5O
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  17. TAEZZAR

    TAEZZAR LADY JUSTICE ISNT BLIND, SHES JUST AFRAID TO WATCH Midas Member Site Supporter

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    From the article at the link:
    'I understand you had an emergency and I'm glad you were able to take care of that, however, there's always protocol.
    'Because you were the person, I'm not saying who 'caused' the flight to lose its place in line, that's why we need to talk to you about it.


    WTF !!! He didn't "cause" them to get out of line, the 30 minute delay "caused" him to have to pee while the plane was on the tarmac.
    What about us old fart's on diuretics? We have to pee every 30 to 45 min's. Are we now, not allowed to fly, or do we piss our pants in a situation like this one ????
     
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  18. Weatherman

    Weatherman In GIM since 2006 Gold Chaser Site Supporter

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    You need a solution you can Depend on.
     
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  19. Mujahideen

    Mujahideen Black Member Midas Member

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    What an entitled bitch.
     
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  20. TAEZZAR

    TAEZZAR LADY JUSTICE ISNT BLIND, SHES JUST AFRAID TO WATCH Midas Member Site Supporter

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    Thanks, deen, that puts a whole new light on the matter.
    Only one question though, why didn't check in, or boarding, take the large stroller away from her, thus avoiding this incident?
    I see a little blame on both sides. But as I commented previously in my post #171, the bitch was overreacting.
     
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  21. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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  22. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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  23. Goldhedge

    Goldhedge Moderator Site Mgr Site Supporter

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    We should all drive instead and let the airlines reinvent customer service....
     
  24. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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    In defence of cabin crew after the United and AA dramas: The founder of the 'Confessions of a Trolley Dolly' site believes his profession is being attacked for 'simply doing its job'
    • Air steward Dan Air said that the frequency of disruptive passengers is 'a joke'
    • In a post he said that the United crew was stuck between a rock and a hard place
    • He said AA steward filmed squaring up to a passenger was 'protecting himself'


    Read more: http://www.dailymail.co.uk/travel/travel_news/article-4451926/Flight-attendant-defends-United-AA-crews.html#ixzz4fTLVVzMw
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  25. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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  26. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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    United Airlines reaches settlement with Dr. David Dao for undisclosed amount after he was left bloodied and bruised from being dragged off flight
    • Dr. David Dao received a settlement from United Airlines it was announced on Thursday after being dragged off a flight in Chicago on April 9
    • The amount Dr. Dao is receiving from the airline is not being disclosed and will remain confidential per details of the settlement agreement
    • Dr. Dao, 69, has yet to give his own firsthand account of what happened and likely never will, having no doubt signed a non-disclosure agreement
    • He broke his nose, lost two teeth and suffered a 'severe concussion' when he was dragged off a flight by a Chicago police officer
    • The incident was captured in videos and photos taken by fellow passengers, that show Dao being manhandled by authorities and with blood covering his face
    • 'That first response was insensitive beyond belief. It did not represent how I felt,' said United CEO Oscar Munoz, who unveiled company changes on Thursday


    Read more: http://www.dailymail.co.uk/news/article-4453204/United-Airlines-reaches-settlement-Dr-David-Dao.html#ixzz4fUSxOklY
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  27. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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  28. Krag

    Krag Planet earth Platinum Bling

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    Guy probably got a few million, his lawyer at least a third. For a Vietnamese immigrant that is crazy money.
     
  29. Joe King

    Joe King Gold Member Gold Chaser

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    Hopefully at least a little bit of good will come from this. The airlines attitude of trying to treat every little thing that happens as though it's the start of the next 9/11, has gone too far. They need to start treating people better and quit being so anal about everything.
     
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  30. Usury

    Usury Gold Chaser Platinum Bling

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    Uhhh....he and his wife are both practicing doctors.
     
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  31. viking

    viking Silver Member Silver Miner

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    Dr. David Dao was charged in 2005 with 98 felony drug counts for illegally prescribing and trafficking painkillers. Prosecutors claimed Dao fraudulently filled prescriptions for hydrocodone, Oxycontin and Percocet.

    Dr. Dao was also convicted on 6 felony counts of obtaining drugs by fraud and deceit and in 2005 was given 5 years probation.

    Dao was also convicted for writing prescriptions and checks to a patient in exchange for sex.

    In medical board documents ... Dao denied paying for sex, but indicated he accepted sexual favors from an associate in exchange for reducing a debt that associate owed him.

    In February, 2005, Dr. Dao surrendered his license to practice medicine in Kentucky. In 2015 the medical board lifted the suspension and allowed him to practice medicine with some restrictions. Last year, the medical board imposed even more restrictions -- now he can only practice internal medicine in an outpatient facility one day a week.

    Interestingly, and relevant to the United incident, one doctor assessing Dao's case said he had interpersonal problems, noting "... he would unilaterally choose to do his own thing."
     
  32. Usury

    Usury Gold Chaser Platinum Bling

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    Yeah vik...we all saw the hatchet job that United scrambled to dig up on the guy. That matters how? It doesn't except to prove even further that UA are nothing but GOONS.
     
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  33. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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    lol..................

    Woman claims United Airlines she was thrown off flight in favor of a CAT when she asked attendants to move the pet because it would 'trigger her asthma'
    • On March 4, Donna Wiegel boarded Chicago-bound United flight in Baltimore
    • At the gate, she noticed another passenger boarding with her cat
    • Wiegel alerted staff that she needed to be as far away from the cat as possible
    • Staffers told Wiegel that she needed to swap with another passenger in the rear
    • After she swapped, United crew members told her she needed to be removed
    • Airline told her that they feared she would suffer 'medical emergency' on board


    Read more: http://www.dailymail.co.uk/news/article-4454100/United-removed-asthmatic-woman-flight-cat.html#ixzz4fYSmuKFD
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  34. Krag

    Krag Planet earth Platinum Bling

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    That quack is a greedy scumbag!!! Many of these immigrants especially Asian Indians try to muscle in and get their share of the swag which they wouldn't have a snowball's chance in hell of getting in their home countries.
     
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  35. viking

    viking Silver Member Silver Miner

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    Your source that his background was from a United investigation?
     
  36. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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    Be interesting to find out how much he really got.

    Can't wait to hear what happens to the cops.
     
  37. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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  38. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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    Who froze podgy rabbit? Giant pet died after bungling United Airlines staff put it in the FREEZER for 16 hours
    • Simon the giant rabbit died in a holding facility at Chicago o'Hare airport
    • He was bound for a new life in America with a new owner who' just bought him
    • But it has now emerged that the bunny was accidentally put in a freezer
    • It is a fresh disaster for United following the violent ejection of a passenger


    Read more: http://www.dailymail.co.uk/news/article-4457524/Giant-rabbit-Simon-died-United-staff-FROZE-him.html#ixzz4fdPiCQjg
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  39. searcher

    searcher Mother Lode Found Site Supporter ++ Mother Lode

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  40. Aurumag

    Aurumag Dimly lit. Highly reflective Midas Member Site Supporter

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    Undisclosed settlement = we will never know, and the cops will be shuffled around with full pay and benefits.
     
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