Actually as ridiculous as it sounds, I think you are right... I had to call and bug them three times and on third time, magically, I was told my package is shipped! (Right now, it says I'll get it tomorrow -wow!) It might have been another week+ otherwise. Maybe another month? I don't know. They must really be struggling. Obviously, not inclined to order from them again. But I imagine if all of their orders were filled like this over the years, they wouldn't be in business by now.It seems they're shipping to those who call them the most.