I just received an eamail back from them after I had asked about shipping to Canada. Was totally blown away with the great answer I got as compared to Apmex, JM, NWT and a few others. They actually bring the PM's to Canada to distribute, thus letting the customers bypass the customs wait up here. I'll let you know how it goes after I place an order cause I will order from them now because of the correspondence.:thumbs_up:
I contacted the retailer and asked for an exchange. They agreed with no questions asked. I sent the coin back and yesterday I received a replacement that appears to be pristine. Their service was great along the way... very responsive, professional, and helpful.
While I would have preferred to have not had to make the exchange in the first place, I can't complain about the outcome. Overall I'm very satisfied and plan to use the same retailer for my next purchase.
April order placed and received in one week.
Information request written upon online order, received requested info email next morning.
Small diverse order beat competition even with shipping.
Packaging; contents immobile and silent.
Thumbs up, I bought the 2015 Year of the Sheep rounds from them. It was a pre-order transaction,I called in the order (so I could see how their sales department reps conducted themselves) and I received them a few days ahead of their stated delivery date.